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Business strategies

Service Secrets

Sep 01 2008 | By Lotus Abrams
Owners of both small and franchise salons can learn how corporate giants like The Walt Disney Company and The Ritz-Carlton Hotel Company, which each have thousands of employees, are able to...
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Get Inside Your Clients' Minds

Sep 01 2008 | By Lori Morris
Ever wonder what your clients are really thinking about their salon experience? KMS California's Profit or Perish program exposes exactly that. James Brito, KMS' global programs manager, and...
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Bright Idea

Sep 01 2008 | By Nicole Palmieri
PATRICK MCIVOR, owner of Patrick McIvor Color Studio in Bethlehem, PA, and Studio Two in Allentown, PA, never lets hard work go unnoticed. When business at the salon increases and the...
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Perfect Match

Sep 01 2008 | By Lotus Abrams
Choosing software for your salon is about more than comparing the features each program offers. Here, a few additional things to consider. Pricing structure. Companies like Harms Software...
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The Business of Birthdays

Aug 01 2008 | By Nicole Palmieri
Turn your neighbors' birthdays into profitable days for your salon business with Birthday Connections, a company that builds accurate mailing lists based on specific customer demographics...
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Tech Support

Aug 01 2008 | By Lotus Abrams
From scheduling to tracking productivity, salon software makes employee management easy. When it comes to staff management, salon software is essential for keeping track of employees'...
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Mixing Business With Pleasure

Aug 01 2008 | By Lori Morris
At Mario Diab Salon in New York City's trendy SoHo neighborhood, busy professionals can multitask. The salon's Color Lounge has a conference table and Wi-Fi access for conducting meetings...
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Our Town

Aug 01 2008 | By American Salon Staff
1. Mango Salon While customer service is a top priority at Mango Salon, attracting and retaining the salon's staff is also a huge focus. "Both our business model and our...
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It's in the Cards

Aug 01 2008 | By Lotus Abrams
With its earthy colored card stock and logo featuring barbed wire and a star, the business card from hairBerdasher in Hapeville, GA, echoes the salon's Southwestern decor, which incorporates...
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My Brilliant Career

Aug 01 2008 | By Jennifer Right
Hairstyling is in Oliver Ifergan's blood. His father Joss Ifergan owns the largest chain of salons in Mexico, while his uncle is Charles Ifergan of the renowned Charles Ifergan salons in...
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