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Kelley Donahue

Author archive

on Dec 01, 2013
With clients amping up the number of visits they’re making to the salon to ensure they look their best on the holiday party circuit, ’tis the season to impress them with outstanding customer service. The challenge, salon owners have told me, is making good customer service happen, and happen repeatedly. Fortunately, Kirt
Folk Lure
on Dec 01, 2013
In this American Salon exclusive, Aveda debuts a new collection featuring a flawless fusion of striking style contradictions. Photography by Jenny Hands Aveda took inspiration from around the globe, gathering intelligence on disparate beauty and style influences—from tribal to urban and folkloric to futuristic—for
Katie Manselle
on Nov 19, 2013
The joy of the creative process and executing it with excellence: that, in a nutshell, is what makes Katie Manselle tick. “I’ve been really fortunate to train under some of the finest stylists and colorists, and that has been instrumental in helping me to quickly develop my creative eye and passion for hair,” Manselle says
on Oct 31, 2013
Attracting new guests and encouraging repeat visits through client-loyalty programs is the cornerstone of any successful salon business. Case in point: Randy Currie, owner of six namesake salons and day spas in Southeastern Pennsylvania and Delaware, included a $25 gift card in a recent mailer to attract new patrons to
on Oct 31, 2013
With vivid hues and graphic designs, Kay McIntyre’s looks of the moment have a cinematic side. An air of mystery and drama prevails in Gothic Fantasy, a collection of out-of-this-world looks seen exclusively on these pages. Crafted by Kay McIntyre, who nabbed the Scottish Hairdresser of the Year title at the 2012