The Secret to Salon/Spa Success Hasn't Changed

What's the secret to salon success? As much as we'd like to find the magic "easy" button that makes building our businesses faster and easier, at the end of the day, these six skills are always going to be your starting point.

About: Neil Ducoff is the founder and CEO of Strategies, a business training and coaching company specializing in the professional beauty industry. Neil is a business trainer, coach, keynote speaker, an award-winning author, and the creator of the Team-Based Pay System. Neil is the author of Fast Forward, the definitive business resource book for salons and spas, and No-Compromise Leadership, winner of the 2010 IPPY Award for Business. Since 1993, Strategies has been transforming salon and spa businesses into dynamic, profitable, and sustainable team-based cultures. For more information on Neil and Strategies, go to