Are You THE BOSS or the Leader of Your Business?

I recently came across this cartoon in my Instagram feed and it struck a major chord with me.  This is one of the best visual descriptions I’ve ever seen that illustrates the differences between a boss and a leader. 

Take a minute and just look at what’s going on.  You’ve got a person on the very top of the mountain celebrating a victory all alone while three others are left to fend for themselves down below.  Then on the other side quite a bit further down, you have a person helping three others with their climb.  When you look at this picture, where do you see yourself?  As the boss or the leader?  

 A boss pushes and expects results; a leader coaches and celebrates the personal victories of their team members.

YOUR WEEKLY NEWSLETTER - FREE

Enjoying this story? Subscribe to the American Salon Newsletter

Get inspirational trends, techniques, tips, education and the latest beauty news delivered right to your inbox! To read on the go, sign up today to get weekly beauty news and updates.

A boss uses scare tactics; a leader uses positive reinforcement.

A boss places blame on those around them; a leader takes responsibility for their team’s shortcomings then works to correct the problem to prevent further issues.

A boss takes the credit for their team’s successes; a leader celebrates the victories of the team as a whole.

A boss knows everything; a leader is constantly striving to have their team members become even more proficient themselves.

A boss is never wrong; a leader is more than willing to take responsibility for their shortcomings.

A boss uses their employees for their own benefit; a leader is interested in building up their team members and giving them a better quality of life.

A boss does all the talking; a leader listens first.

A boss demands respect; a leader earns it by respecting others first.

Read this list a few times.  Maybe even consider printing it out and putting it up in your office where you’ll see it everyday.  These simple yet important truths are vital to the life of your business! 

About: Wendy White-McCown began Signatures Salon in 1996 at the age of 22. She retired her shears 5 years ago to spend more time working on her business and help people develop professionally and personally. Together with her leadership team, (Bekah Nash-salon manager, Noelle Mills-salon manager, Lensi White-master stylist) Signatures Salon has won numerous awards over the years including small business of the year in SWLA. Together, they have developed the 3 Day Work Week which has proven to be a successful model in their salon over the past 4 years. It has helped create a happier staff and higher profits. 

Suggested Articles

Making money in business is a simple equation.

Good planning and forecasting can help mitigate risk by assessing what the likely financial ‘pinch points’ might be over the coming weeks and months.

Nick Stenson digs deep into the protocols you should have in place at your salon, from PPE for staff to how to manage clients.