Letter R is for Railroading - I used to get angry. Now when I see railroading or soldiering I just get sad. I get sad for how it makes the client feel. I get sad for the image it casts of our industry. I get sad for the idea that service providers just do not get it sometimes. It is so hard to grow and sustain a business. It is so easy to lost customers and trash your business’s reputation. Are we not beyond this behavior?
About: Ivan Zoot is ClipperGuy Ivan is a licensed barber, licensed cosmetologist and certified personal trainer. Ivan specializes in working with salons, individuals and brands to get healthy, stay healthy, build business and increase profits and productivity. Ivan is a must see presenter at educational events and trade shows throughout the world. His book series, ClipperGuy Says… features eight titles ranging from technical cutting and business building to revealing the secrets of the cutting system he developed and used to break three Guinness World Hair Cutting records. The ClipperGuy channel on Youtube is a hair industry favorite for Ivan’s education, motivation and inspiration. He has hundreds of videos there. More information about Ivan is available at www.clipperguy.com.