Q: What are some ways business owners can stay tuned in to their business while they are away?
As an owner, it’s hard to leave your business in the hands of someone else even when you have complete trust in them. Having the ability to check in on your business when you aren’t able to be there helps prevent security breaches, and allows you to monitor revenue and goals. You can email, text, and call managers and employees to try and keep up with what’s going on in your business, but most of the time, that isn’t enough. Utilize features of your salon software to help you keep a pulse on what’s going on within your business no matter where you are.
Alerts are a great tool to use because they work for you. Once they have been set up, they will alert you when something out of the ordinary occurs. Create alerts to receive a text or email when a refund is processed, a gift card is sold or redeemed, employees clock in late, inventory count is edited, and access to a secured feature is denied. Knowing you will be alerted when something unusual happens will help put your mind at ease.
Having daily and weekly reports emailed to you should be done regardless of how much time you spend outside of your business. Scheduling reports will save you time and help you stay on top of your numbers. In Millennium, some reports you should be receiving regularly are the MR110 and MR080.
Nowadays, we expect to receive information in real time, whether it’s news, social updates, or traffic patterns; why would business updates be any different? Your software should have a remote option that enables you to view key information in real time. If you have Millennium, use Remote Business to view appointments, sales statistics, inventory, and reports in the salon or on-the-go.
Keeping a pulse on your business has never been easier with new technologies. Check out what features your salon software has that can help your business work for you from anywhere.
Millennium Systems International, Founder and CEO
About: John Harms, Founder & CEO of Millennium Systems International, creator of Millennium Software, has been designing industry leading salon scheduling software and educating the beauty & wellness industry since 1987. Today Millennium is utilized in thousands of businesses in over 38 countries and operating with approximately 150+ employees worldwide. Millennium currently runs its corporate headquarters out of New Jersey and its international office is based in the U.K.