Michael Levine on Keeping Your Client Happy

We’ve all been guilty of this at some point, trying to get a client to live with a color they don’t love. When we lose sight of why we are there and what our job is, we fail as hairdressers and service people. Make your service about the client, not about your pride and ego. Sometimes we fail, and how we deal with our mistakes is what defines our service aptitude and professionalism.

About: Michael Levine has been a hairdresser since 1993. Having had the luxury of being trained by incredible mentors and learning from some of hairdressing's icons from very early on, Michael has been featured on stages across North America almost from the beginning of his career. Opening his first salon, called Statik in 1998 with his wife and no other staff, Michael Levine has built a multi-award winning salon company through developing new talent and rather than by hiring stylists with a clientele. Michael currently has 50 employees, a product company, 3 salon locations and 2 academies in Vancouver, British Columbia.

 

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