In this week’s video ‘The Two Minute Salon Manager’, Antony Whitaker from growmysalonbusiness.com discusses the right way to bring up salon problems and criticisms. When ‘The Two Minute Salon Manager ‘ Antony Whitaker had his salons there was a rule for the team that was “you can bring your problems and criticisms and say what’s not working in the salon but only on the condition that you also suggest a possible solution. If you can’t bring a positive possible solution then keep your criticism to yourself.” growmysalonbusiness.com
About: Antony Whitaker is Mr. Motivation! The ultimate educator and motivator, with a worldwide reputation based on more than 30 years experience in the hairdressing industry. He is internationally acclaimed as a gifted, multi award-winning stylist-turned-educator, motivator, business coach and best-selling author of the GROW book series. Twice named Australian hairdresser of the year. UK based Antony is now recognised and respected worldwide as the industry’s leading motivational speaker, having taken his message on management, money, marketing, team-building and retailing to more than 250,0000 hairdressers in more than 40 countries. His GROW series of inspirational books for hairdressers, salon owners and managers sets a new benchmarkof business excellence for hairdressers. To find out more or to subscribe to his inspirational ‘Unplugged’ audio club featuring monthly interviews with industry icons, or to enquire about a limited amount of one to one telephone coaching for salon owners and managers visit www.growmysalonbusiness.com.