Wahl Educator Garland “G-Whiz” Fox Handles “Cheating” Clients

At this year’s America’s Beauty Show (@americasbeautyshow), longtime Wahl Educator Garland “G-Whiz” Fox (@thisisgwhiz) explained why he loves when clients “cheat” and go to another barber. “They get to go somewhere else and see what it’s really like to get treated the wrong way,” says Fox. “Fade messed up, line pushed back, color messed up. And they have to wait all day long to get messed up. And, they over charge them.” Then, when the client inevitably comes back to his master skills, Fox lets them know, there’s a price—literally and figuratively—for cheating. “They come back to me and guess what, I charge extra now. Why? Because you didn’t know I was charging you under the old prices, you were grandfathered in. But since you left, you have voided your warranty. You are now in the new price range.” Every barber in the audience laughed with understanding, and they had a new method for handling “cheaters.” Listen to Fox’s hilarious explanation below.

About:

Since 1919, with the invention of the first practical electric hair clipper, Wahl Clipper Corporation has been the leader in the professional and home grooming category. Today, with over 1,500 employees worldwide, Wahl is proud to carry forward the tradition of innovation and superior customer service that was created by Leo J. Wahl under Greg Wahl's leadership. More information is available here: www.wahl.com

YOUR WEEKLY NEWSLETTER - FREE

Enjoying this story? Subscribe to the American Salon Newsletter

Get inspirational trends, techniques, tips, education and the latest beauty news delivered right to your inbox! To read on the go, sign up today to get weekly beauty news and updates.

Suggested Articles

The latest episode of Access Beauty shares tips for increasing revenue behind the chair.

Repeat after me: healthy hair starts with a healthy scalp.

Check out the latest looks and trends for fall 2020.