Terri Cowan, Professional Salon Concepts (PSC), is one of the industry’s most respected and important “coaches”.
If you follow JPMS’ Robert Cromeans closely, you’ve likely heard him credit Terri as as one of his most important mentors and teachers. Her insights into how to succeed by way of creating amazing guest experiences, building long-lasting connections with clients (and much more) are downright brilliant. If you want to up your game in the salon, this in-depth video interview with Terri by @freesaloneducation's Matt Beck (for American Salon at Cosmoprof NA) is not to be missed.
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