Best Advice: Terri Cowan - Part 2

Last week, we introduced renowned business leader and coach Terri Cowan as a contributor in our Best Advice video series. This week Terri speaks to the power of measuring results; and creating consistent, exceptional customer experiences. We know from our years of engaging with successful salons and professionals, Terri's advice is a must-know for anyone aspiring to up their game in business. 

Watch for more Best Advice episodes from Terri in the coming weeks.

About: Gordon is Senior Director of Digital at American Salon where he works with the entire editorial team as well as with the considerable resources of parent company Questex to bring you stories, resources and more, 24/7.

Gordon can be found online at facebook.com/gordnm or as @gordnm on Instagram. In real-time, you can find Gordon at major beauty events where he often teaches classes on business and career development as well as best practices in digital and social media.  Email Gordon at [email protected].

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