In this weeks episode, I answer a very common question. How do I handle bad reviews? Whether it's Yelp, Instagram or Google, people are talking. Ugh, I know, it gives us all a stomach ache, but, here's the deal: the choice we have as small business owners is are we going to listen? I say YES! Thank you so much for watching!
About Nina L. Kovner: From the shampoo room to the boardroom, Nina L. Kovner took the world of pro beauty by storm with her thoughtful attention to detail and never-ending tenacity. After 26 years of conquering obstacles in an ever-changing business landscape and helping to build one of the most recognized professional haircare brands in the world, she respectfully walked away from a career at the top to help small business owners and artists discover and live their purpose with passion and empower their businesses. Now, as Chief Awesomeness Empowerer at Passion Squared, she wakes up every morning saying to herself… “How I am going to help people create awesome today?”
About Passion Squared: WHAT'S LOVE GOT TO DO WITH IT? Everything. Awesome creative small business owners and the people who work in them are created from the inside out and we work to empower your life and business with a focus on online + offline marketing, strategy and brand development with a heavy dose of personal development awesome dust sprinkled onto every thing we do. You can find Nina all over the social + digital web when she’s not drinking espresso or spooning her dogs…Connect with her at passionsquared, on Twitter, Facebook, Instagram, Snapchat (@passionsquared) and Youtube.