If the sign says open at 9 a.m. Then you must be open at 9 a.m. Not 9:03 a.m., not 9:15 a.m. Set clear hours and expectations for clients and then work hard to meet or even exceed them. Meet them by opening on time. Exceeded them by doing it every day, without fail.
About: Ivan Zoot is ClipperGuy Ivan is a licensed barber, licensed cosmetologist and certified personal trainer. Ivan specializes in working with salons, individuals and brands to get healthy, stay healthy, build business and increase profits and productivity. Ivan is a must see presenter at educational events and trade shows throughout the world. His book series, ClipperGuy Says… features eight titles ranging from technical cutting and business building to revealing the secrets of the cutting system he developed and used to break three Guinness World Hair Cutting records. The ClipperGuy channel on Youtube is a hair industry favorite for Ivan’s education, motivation and inspiration. He has hundreds of videos there. More information about Ivan is available at www.clipperguy.com.